Shipping policy
Shipping Policy
Last Updated: July 28, 2026
Thank you for shopping with OffGrid.
Order Processing
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Orders are usually processed within 24–48 hours after successful payment.
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Orders placed on weekends or public holidays may be processed on the next working day.
Shipping Time
Estimated delivery:
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3–7 business days for most locations across India.
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Delivery times may vary depending on your location and courier availability.
Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS (where available).
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Delivery Delays
Unexpected delays caused by weather conditions, courier issues, festivals, strikes, or other unforeseen events may affect delivery timelines.
Incorrect Address
Please ensure your shipping address and contact number are correct before placing an order. We are not responsible for delays caused by incorrect information provided by the customer.
Damaged Packages
If your package arrives damaged, please contact us within 24 hours of delivery with photos so we can assist you promptly.
Contact Us
Email: offgrid@gmail.com
Phone: +91 9897747349
Store Location: Uttarakhand, India