Privacy policy

Privacy Policy

Last Updated: July 28, 2026

Welcome to OffGrid. Your privacy matters to us, and we're committed to keeping your personal information safe.

Information We Collect

When you place an order or contact us, we may collect:

Your name
Phone number
Email address
Shipping and billing address
Payment information (processed securely through our payment partners)
Order history

We may also collect basic website usage information, such as your browser type, device, and pages visited, to improve your shopping experience.

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our products and website
Prevent fraud and unauthorized transactions
Comply with legal requirements

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers such as payment gateways, courier partners, and technology providers who help us operate our business.

Data Security

We take reasonable security measures to protect your personal information. While no online system is completely secure, we work hard to keep your data safe.

Cookies

Our website may use cookies to improve your browsing experience and remember your preferences. You can disable cookies through your browser settings if you prefer.